Windows Password Rescuer Technical FAQ:

1. Q: Which edition of Windows Password Rescuer should I choose?

A: It depends on which version of Windows Operating System install on your computer and which type of password you want to recover.

If you are using Windows 10/8.1/8/7/Vista/XP and want to recover local admin/user password, you could choose any Edition.

If you are using Windows server 2019/2016/2012/2008/2003/2000 and want to recover local accounts password, the Professonal/Anvanced Edition is available.

If you are using Windows server 2019/2016/2012/2008(R2)/2003(R2)/2000 and your computer is a domain controller, you should choose Advanced edition.

You also can find the answer in the Comparison Table on Windows Password Rescuer.

2. Q: How to buy full Windows Password Rescuer?

A: It is easy to buy software on our website, and we accept many payments methods such as Credit Card, Visa, PayPal, Bank/Wire Transfer, Check/Money Order, Credit Card by Fax, and Invoice. etc.

1. Click Buy Now button on our website or on the interface of the software. It will navigate to the billing page.

2. Fill your details imformation and select your payment type, take PayPal - only usd option for example, select it and click Place Secure Order.
3. Check your order info, click Complete Secure Order. Note, if you want to edit your order, please click Edit Order button but not Back button of your Explorer.
4. Sign in your Paypal account and confirm your payment.

5. You will receive an email with full version download link in it within 12 hours, often instantly. Note, Please turn off your SPAM filter or check your junk mail to ensure you receive the e-mail right away.

3. Q: I have no CD/USB and my only computer is locked, how to use your software to unlock my computer?

A: If you have no CD/USB to create a Windows password recovery disk, you can buy Windows Password Rescuer full version and add a "Back Up CD" in your card. This option can be found on billng page. When you successfully complete your order, you will receive a CD which contains full Windows Password Rescuer and you can insert this CD to your locked computer to recover your Windows password.

4. Q: My security programme removed the program as unsafe and so I cannot copy the tool to CD or USB. How do I do?

A: All of our products are safe that they were tested via many security programs and trusted in any download site. Please download or install them for peace of mind. In case that the download you purchased was prompted as unsafe, please turn off your secure program to continue. If it was already removed by the secure program, please contact our support team as soon as possible.

5. Q: The computer asks me for administrator password when I try to download or run the software. What should I do?

A: The computer asked for the administrator password for secure action, when you are trying to run some program it will ask for the permission. When you want to download and install Windows Password Rescuer on a computer which installed Windows 10/8.1/8/7/Vista or Windows server 2019/2016/2012/2008, you'd better to right click the downloaded program and choose Run as administrator. If you are not login as administrator, you have to provide the imformation it asked.

6. Q: I don't know or fail to boot the locked computer from the burned CD/DVD, How to do?

A: Set computer to boot from CD/DVD. Please refer to How to boot from CD/DVD-ROM.

There are some differences in different computer BIOS SETUP table and the BIOS Entry Key is not the same, please refer to some content on website of the manufacturer.

If you failed to boot from burned CD/DVD, please make sure that wether it is a bootable CD/DVD and you correctly insert it to your CD/DVD-RM. Make sure you have choose the right device for the first boot option and save the setting. Please contact our support team if you still cannot solve your problem.

7. Q: I don't know or fail to boot the locked computer from the burned USB, What should I do?

A: Set computer to boot from USB. Please refer to How to boot from USB flash dirve.

There are some differences in different computer BIOS SETUP table and the BIOS Entry Key is not the same, please refer to some content on website of the manufacturer.

If you failed to boot from burned USB Flash Drive, please make sure that wether it is a bootable USB Flash Drive and you correctly plug it to your computer. Make sure you have choose the right device for the first boot option and save the setting. Please contact our support team if you still cannot solve your problem.

8. Q:What's the difference between the trial version and full version?

A: Windows Password Rescuer trial version can only display all the user accounts of Windows system, but cannot reset their passwords. The full version can list all user accounts and reset any password you would like to. What's more, you also can use it to create new admin account to your locked computer without logging.